Understanding the Customer Journey The customer journey maps out the stages a potential customer goes through from the moment they first become aware of your brand to the point where …
LazMall by Lazada official launched, without much fanfare
LazMall is now officially live at Lazada Malaysia, a congregation of all its Official Stores with a 15-days product return and 100% authenticity assurance.
Adobe acquires Magento for $1.6b
Adobe announced today that it was acquiring Magento for $1.68 billion. The purchase gives Adobe a missing e-commerce platform piece that works in B2B and B2C contexts and should fit …
How to sell on Instagram with Shopify
A super engaged user base and product-friendly feeds have made Instagram a highly anticipated sales channel for Shopify merchants. Last year, we began testing the ability for US merchants to …
Game over for ezBuy
In response, Alibaba Group issued a statement saying ezBuy’s act of creating over 1,000 accounts to buy items from Taobao, then reselling them at a higher price was an act of scalping, which it does not tolerate and will penalise.
Crafty Amazon merchants resort to “sniping” to gain the upper hand?
Mike Molson Hart, who sells toys on Amazon.com Inc’s marketplace, realised earlier this month something was amiss. His company’s popular disc-shaped plastic building set, called Brain Flakes, had dropped precipitously …
Did Hong Leong cause the demise of GEMFIVE?
GEMFIVE is an online shopping site (an e-commerce marketplace) owned by Hong Leong Group. Hong Leong Bank is the fifth largest bank in Malaysia. GEMFIVE was launched in May 2015 …
Amazon is now in Singapore!
Late last year, the ground began to rumble that Amazon was planning to enter Southeast Asia, via Singapore, in 2017. After some fits and starts, the e-commerce giant seems set …
Kit is now FREE for all Shopify owners
Starting today, all Shopify store owners can put me to work—free! Since joining Shopify in 2016, I’ve had the privilege of meeting many inspiring entrepreneurs. Our combined efforts have resulted …
Jack Ma officially launches Digital Free Trade Zone (DFTZ) in KL today
Jack Ma, founder and Executive Chairman of Alibaba Group, launched the world’s first Digital Free Trade Zone (DFTZ ) in Kuala Lumpur earlier today. DFTZ will provide physical and virtual …
